Policies and Procedures

Policies and Procedures

 

1. Unless otherwise specified, our proposals include all aspects of the job including material, labor, debris removal, permits, and insurance.
2. All materials are guaranteed to be as specified.
3. Project will be completed in a workmanlike manner according to standard practices.
4. Any alteration or deviation from job specifications may require additional charges.
5. All employees are covered by Workers Compensation insurance, liability insurance, and auto insurance. Copies of policies are available upon request.
6. All materials are installed in accordance to manufacturer specifications.
7. Residential jobs are to be paid for upon completion. No down payment is required.
8. Debris will be removed from the jobsite in a dump truck provided by Deer Park Roofing, Inc.
Dump truck
9. Precautions are taken to protect landscaping and all other areas of the jobsite.
10. Jobsites are thoroughly cleaned each day before departure and upon completion. Commercial magnets are used to remove nails and other debris from lawn.
11. All metal installed by Deer Park Roofing, Inc., including flashings and chimney metal, are soldered.
Soldering
12. Any exposed nail heads are sealed with 100% silicone caulk.
13. Due to price volatility with asphalt based roofing products and polyisocyanurate insulation, proposals are valid for a period of 30 days.
14. Valley metal is .029 gauge and contains a maintenance free baked on enamel finish.
15. Gutters are hung with hinged gutter screws – not spikes, fastened directly to the rafter ends.
16. Five inch gutters are .029 gauge aluminum. Six inch gutters are .032 gauge aluminum.
17. Plumbing vent flashings have a neoprene seal and are maintenance free.
18. Payments accepted are personal check, cash, and Visa/Mastercard. Credit card payments will be assessed a 2% charge.
19. Accounts that are over 30 days late will be charged a 1.5% service charge or a $35 late fee.
20. Minimum repair price for all new customers in $175.00.
News & Resources






10 Components of a Successful Gutter System

Gutters and Downspouts are designed to drain rainwater away from your home or building without causing damage to your foundation, basement, landscaping, or other building materials.  An effective gutter and downspout system includes a number of different accessories, including splash…



metal thermal movement






Understanding Thermal Movement

Understanding thermal movement in residential metal roof systems is key to long-term performance Roofing contractors often are amazed at the time-tested craftsmanship of sheet-metal systems that are removed from historical structures. It’s not uncommon for some of these systems to…



ice dam gutters






Ice Dams

Several factors contributed to problem roofing area in the above photo. Even though the shingles were in good condition and installed properly, leaks were occurring in the winter months due to ice dams. To remedy the situation, the homeowner installed…



EPDM Roof Repair






Rubber (EPDM) Roof Repair

Rubber (EPDM) Roof Repair Deer Park Roofing, Inc. was contracted to perform maintenance to this commercial property located in downtown Cincinnati. The first photo shows the Rubber (EPDM) ballasted by concrete pavers. The roof had several leaks and was in…








Hail Damage to Roof Systems

Hail Damage to Roof Systems Hail storms can cause significant damage to all types of roofing systems, including asphalt shingles. Hail damage to roofs can be identified by discovering distress marks on the surface of the roof. In the case…








Shingle Recycling Program

Shingle Recycling Program   Something New to Recycle – Your Old Roof Deer Park Roofing is doing everything we can to reduce our carbon footprint and develop sustainable practices, including asphalt shingle recycling. Landfills everywhere are overflowing with construction debris…